Refund and Returns Policy

Refund Policy – 30-Day Money-Back Guarantee

At SwiftWPS, we strive to provide reliable, high-performance web hosting services. However, if you are not completely satisfied with our hosting services or if the product didn’t work as expected, you are entitled to request a full refund within the first 30 days of your purchase.

Eligibility for a Refund:

• Refunds are applicable only if requested within 30 days from the purchase date.
• The refund policy applies to new hosting accounts or plans only. Renewals are not eligible for the 30-day money-back guarantee.
• The refund is available if our hosting service fails to perform as described, or if you experience issues that prevent you from using the service as intended.

Non-Refundable Services: The following services are not eligible for refunds under our 30-day money-back guarantee:

• Domain registration fees.
• Additional add-ons or services (e.g., SSL certificates, dedicated IPs).
• Setup fees, if applicable.

How to Request a Refund: If you wish to request a refund, please contact our support team at [email protected] with your account details and the reason for your request. Our team will review your request and process your refund within 5-10 business days if it falls under our refund policy.

Note:
Refunds will be issued to the original payment method used during the purchase. We reserve the right to deny refund requests if we determine that the service was misused or if the request is made after the 30-day period.

Thank you for choosing SwiftWPS. We are committed to your satisfaction, and we hope to resolve any issues you may encounter.